Meet the Team
Knoxville A/C Service
Our team at Knoxville A/C Service has close to 80 years of total experience in the heating and cooling industry. When you go with us, you'll never be faced with high-pressure sales tactics. We ONLY will repair what is necessary and never push upsell or extra repairs on you. Here at Knoxville A/C Service, we pride ourselves on providing the highest quality standards and workmanship to all our customers. Meet our team then call (865) 326-1016 to schedule an appointment. Our employees speak English, Spanish and Filipino.
Michelle Granger
Office Manager/Owner
Michelle Granger was born and raised in the Philippines. She has been in the United States for more than a decade and is married to Ben. She is responsible for office procedures and administration, which include payable, billing and reconciliation, and helping assist our customers and staff with any needs they may have. Michelle likes to keep the office clean and organized and takes care of the employees' needs. She enjoys attending church, watching movies and spending time with family.
Michelle was a scholar and graduated from Mindanao State University of the Philippines with a focus on electrical machinery. She also graduated as a CNA – Certified Nursing Assistant in UHA Caregiver Center. Michelle has a certification in Microsoft Word and Excel. She is a big contributor to our company overall!
Edwin Rosales
Service Technician
Edwin Rosales is a hard worker with great attention to detail. He began his career 18 years ago in HVAC installation and was promoted to supervisor. Through his job training, experience and HVAC classes, he has become very familiar with the products in our industry. Customers greatly appreciate his positive attitude and the care he takes to keep things clean when working in their homes.
Edwin was a police officer in El Salvador and moved to the USA to find a better life with his wife and two beautiful children. When Edwin has spare time, he spends time playing soccer and loves to ride his jet ski in the summer. We are proud to have Edwin on our team.
Manny Contreras
Service Technician
Manny Contreras was born and raised in El Salvador and became a police officer for several years in his country. Moving to America was a big decision and very challenging for him, but Manny is very motivated and ambitious to step up and face his new life. Manny says that anything worth doing is worth overdoing and you can’t climb the ladder of success with your hands in your pockets.
After all his training and classes, Manny became an excellent technician and takes pride in the work he provides and believes that every client should be respected and given options. He always has their best interest in mind. Manny has developed a good relationship with a lot of our customers. He has over 15 years of experience in HVAC maintenance, repair service and installation. Manny enjoys spending time with his family and going to church every Sunday. He also loves to ride his motorcycle with his friends. We are happy to have Manny on our team.
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