Water Heater Services

 
 
 
 
  EXCELLENT  
  
 Based on 80 reviews 
 
 
  
 
 
 
 
 
 
 
 
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Virginia Tucker 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
Was able to get them today. What a blessing Robby was. Best quality service and quality care.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Marie Nelson 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
7/27/26 Noel coordinated ordering a Mit. ductless Vane (under warranty) and had seasoned tech. put Vane on. Had unit since 2021. Rare thesedays to find a HVAC company who is honest with words and pricing and DOES NOT UPSELL YOU FOR SOMETHING YOU DO NOT NEED. The tech. had expertise and years ago I used to use Rocky Top Air. The co-owner left and started his own company. I glad he did!!!!!!!!!!!!! Family owned business who cares. Thank you!!!!!!!!!!!!!!!!!!!!!!!

First time calling this HVAC company. I sent in request for service with my mfr. and they reached out to me. Service is a rarity today. Noel was prompt in response. I always try to listen to my gut. I feel the company is honest and reasonable. I learned later they are the #1 rated mit. split ductless unit. Easier said than done. I plan to also use them for AC blower wheel which when it was installed install tech. person said mandatory to get it done every 2 to 3 years and not part of the regular maint. I am hoping this company works out.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Tim Rhoades 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
After hours service to diagnose a/c problem. They were prompt and helpful.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Lelton Lowe 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
Been using General Heat and Air for years, they always deliver! Knowledgeable, professional, and courteous.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Blake Hester 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
Jon Cody was phenomenal. He wasted no time, came in and fixed our AC unit WHILE teaching me about how it works. Excellent service, very knowledgeable. They are my new go to company. Thanks Jon!
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Tim Bui 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
Our Ac has stop working and we have called a different company to check out and they diagnosed it might has a leak. So just fix it. Knoxville AC installed unit and have warranty 1 year but they tried to postponed and said : wait till summer and turn on ac to see if that’s problem. We waited and now warranty not even passed 1 year ( 1 more week) and they refused to warrant. Charge 400$/ free on gallon ( cost only 50-80$). Very dishonest and scamy business. Highly not recommend .
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Robert Threlkeld 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
I have a couple Mitsubishi mini split systems and have had trouble finding someone to work on them.  I am so thankful I came across Knoxville A/C.  They were professional, timely, knowledgeable, and most of all honest.  Our technician, John was personable and friendly.  He went above and beyond to get our units cleaned and back into shape.  He troubleshooted to get our unit back into shape. There won't be anyone else that I call for a/c repair and replacement.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Kay Phillips 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
Love this Company so much. They actually installed all of my equipment as a new build and have serviced it ever since, and I would not consider using anyone else. They are so knowledgeable, dependable and honest. Professionalism at its highest ! Ben, the owner, Manny and John, my service techs, and Noelle, the front office Queen… thank you!….
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 John Jeffreys 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
Highly recommend Knox A/C Service! Jon showed up exactly on time and got straight to work. He quickly addressed the issue with our AC and was incredibly polite and knowledgeable throughout the process. On top of the great service, the pricing was very affordable. 5 stars!